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Registered: ‎09-29-2008

Community Guidelines

Community Guidelines

If you are new to the Forum and have questions about how to use it, just post your question in our Community Information board or send a message to one of our moderators by clicking on their username and selecting "Send this user a private message." Private messages can only been seen by the individual you send them to, while messages posted in the Forum can be seen by all. Our Moderators are always identified by the "Moderator" title under their user name. For more information about the Moderator, check out our "Meet the Moderators" section.

What to Discuss in the Forum

Please keep the discussion relevant by staying on the topic when posting in the Forum. This Forum is provided to allow its users and our employees share their knowledge and help one another. Please refrain from discussing personal matters, abusing any company or product, or, in general, from posting on topics unrelated to Best Buy Mobile™ products and Geek Squad® services.

Please do not discuss pricing issues. This Forum is not a transactional website. While we recognize that the issue of prices of products or services may come up, we do not want it to be the focus of the Forum. The Forum is to discuss technology and life integration. We do not permit references to competitors' or their prices. If you wish to refer to a Best Buy Mobile™ and/or Geek Squad® prices then please recognize that prices change over time. A price that is current today may not be correct tomorrow. Please check the current prices before relying on any information.

Please be courteous and respectful to everyone engaging on the Forum. Everyone wants to have a fun and positive experience with the Forum. Specifically, refrain from submitting anything unlawful, libelous, defamatory, obscene, pornographic, sexually explicit, indecent, lewd, harassing, threatening, violent, racist, abusive, harmful, invasive of privacy or publicity rights, inflammatory or otherwise objectionable or injurious to third parties. Please also refrain from submitting any content intended to exploit, solicit, or harm minors. Your opinions are always welcome, but personal attacks and harassment ("flaming" ) in either the Forum or through private messaging is not acceptable.

Please be careful regarding the ideas expressed on the Forum. The ideas expressed on the Forum are just opinions based on users' personal experience. You are responsible for your decisions and actions. If you do not believe the opinions given on the Forum by Best Buy Mobile™ personnel, Geek Squad® agents, manufacturer representative, or others, do not follow it.

We're here to help. This community is provided as a service to Best Buy Mobile™ customers and is not intended for the promotion of third-party services, products, websites, or organizations. Please refrain from posting content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation. Spam and flaming will not be tolerated. Users are permitted to use links within the Best Buy®, Best Buy Mobile™ and Geek Squad® websites and to external sites, provided that the links a) provide information relevant to the discussion, and b) do not point to commerce-enabled pages or pages from our competitors.

To avoid any occurrences of virus transition, please do not post any content that uses JavaScript or ActiveX code, repetitive posts, or otherwise taking actions that interfere with site operations. Do not post content that includes "Trojan horses", worms, spyware, files, executables, or external links to sites that force the download of any virus, program, spyware or other content or code that could interfere with the functionality of the site or damage or destroy data or functionality of any computer hardware or software.

It is unacceptable to post or submit any material: that would infringe on any patent, trademark, trade secret, copyright, or other proprietary rights of any party; that contains software viruses or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware; or that is deemed to be illegal by any local, state or federal law, rule or regulation.

Do not discuss anything to do with a legal issue, legal case, or attorneys. This includes legal action involving Best Buy, soliciting individuals to engage in legal action against Best Buy, or offering other legal advice.

Do not falsely claim to be someone you are not (including any Community member) or claim expertise or credentials that you do not possess. Members found to be impersonating someone else will be banned from the Best Buy Mobile™ Community Forum.

Best Buy Mobile™ retains the right to remove and edit content and to limit and/or ban users' access to the Forum. Best Buy Mobile™ retains the right, at its sole discretion, to limit users' access to the Forum and to remove material, in Best Buy's sole judgment, that does not comply with the Usage Guidelines or Terms and Conditions or that is otherwise inappropriate for the Forum, harmful, objectionable, or inaccurate. Best Buy Mobile™ is not responsible for any failure or delay in removing such material. Moderators may take any action they deem necessary in their own judgment to enforce the Usage Guidelines and Terms and Conditions, and, in general, to address content that can detract from the experience of other users or the purpose of the Forum. Such actions may include editing, moving, or deleting material and banning individual users.

Disclaimer of Warranties and Limitation of Liability.

Members like you are providing most of the material in the Best Buy Mobile™ Forum. Such third-party content is the sole responsibility of the person originating the material. Best Buy Mobile™ does not control and is not responsible for this third-party material. Best Buy Mobile™ does not warrant or guarantee the accuracy, reliability, completeness, usefulness, non-infringement on intellectual property rights, or quality of any material that appears in the Best Buy Mobile™ Community Forums, regardless of who originates that material. You expressly understand and agree that you bear all risks associated with using or relying on the material. Best Buy Mobile™ will not be liable or responsible in any way for any content in the Best Buy Mobile™ Community Forums, including, but not limited to, any errors or omissions in the material, or for any losses or damage of any kind incurred as a result of the use of or reliance on any material. This disclaimer and limitation on liability is in addition to the disclaimers and limitations contained in the Conditions of Use that apply to all use of the Best Buy Mobile™ Web Site, which can be found at In case of discrepancy between this document and Web Site Use Agreement, or with Best Buy® Privacy Policy ( ), the Web Site Conditions of Use, Legal Policies, and Privacy Policy will prevail.
Matthew|Community Advocate | Best Buy® CorporateVisit our Channel on