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Posts: 1
Registered: ‎11-28-2014

Can't unmount tv

Just got Home Depot mount ce tech
Has two locking straps that u are supposed to pull and they release bottom bracket. Not enough room to fit hand behind tv and when I manage I think they are jammed and don't unlock anything. Need to get tv off wall. Help
Posts: 1,511
Registered: ‎07-21-2014

Re: Can't unmount tv

Hello Dparinello,

Welcome to Community@ Rocketfish™!

In order to see what equipment you are working with, do you have the Rocketfish model #? It should start with a RF-.

Rocketfish™ Support