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Sam-BBY
Retired: Social Media Specialist
Posts: 2,320
Topics: 165
Kudos: 192
Blog Posts: 16
Solutions: 134
Registered:
08-08-2017
Hello JIgomd1,
Welcome to our community. To my knowledge, this product is not compatible with third-party remotes. While I cannot guarantee a particular outcome, you are welcome to contact Rocketfish Support to inquire if there are any further options you can pursue at this time.
Thank you for writing to us.
 | Sam|Retired Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
