on 07-24-201810:54 AM - last edited on 02-13-202002:31 PM by Jacob-BBY
The Best Buy forum will be down for maintenance from 2 am (central time zone) until approximately 12 pm (central time zone) on Wednesday, July 25, we will be joining our Insignia, Rocketfish communities and the Best Spanish forum Buy During this time, we do not expect that you can interact with the Forum or log in. We appreciate your patience and thank you for being a member of the Best Buy Forums!
Can I continue posting to the Spanish-speaking Best Buy community?
At some point in the near future, this forum will close. However, if you have the current community forum URL in Spanish, you should go to Best Buy Support , where it will now be your home.
Will my login / user information remain the same?
Yes, you will still have the same username and use the same login information. If you have user profiles in both communities that share the same username, they should combine your profile information.
Post my question before Wednesday, June 25 between 2 AM to 12 PM (central time zone), when and who will answer me?
Thank you for your patience, you can expect your post to be migrated to our Best Buy Support forum. We will respond to our customers in the order in which their questions are received. You can expect a response from our team in a timely manner. As soon as we answer your question, you will be sent information on where to find your publication.
Will Best Buy stop supporting Spanish-speaking customers?
No. The moderators in these communities normally work in the Best Buy Support forum and will continue to support the communities of the same merger.
How will this affect unanswered posts?
Once our communities migrated to Best Buy Support, our responses to unanswered posts should start over. In general, we try to respond to these publications within 24 business hours, although a high volume of publications may affect this.
How will this affect ongoing conversations? Once our communities migrate to Best Buy Support, our responses to ongoing conversations should begin again.
Thank you for being part of our virtual Best Buy community.