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New Member
Posts: 2
Registered: ‎01-20-2009
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subscription tracks keep malfunctioning on yps3 HELP PLEASE!!!!!

WE BOUGHT 2 SAMSUNG YP3 PLAYERS FOR OUR DAUGHTERS FOR CHRISTMAS. AFTER CALLING BEST BUY HELP LINE I WAS WALKED THROUGH SIGHNING UP FOR RAPSODY TO GO FOR 1 MONTH FREE. THEY WORKED JUST FINE. THEN THEY STOPPED PLAYING SUBSCRIPTION MUSIC SAYING ''CANNOT FIND THE PROPER LICENSE'' AFTER HOURS ON THE PHONE WITH BEST BUY AND SAMSUNG I DOWNLOADED THE LATEST FIRMWARE AND THEY WORKED FINE. NOW, 1 OF THEM IS DOING IT AGAIN. I HAVE UPDATED LICENSES ON RHAPSODY  AND UPDATED LICENSES IN MUSIC LIBRARY. I GET A DIFFERENT ANSWER FROM EVERTONE AND I AM NOT TOO COMPUTER SAVVY AS IT IS. COULD ANYONE PLEASE HELP ME?
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New Member
Posts: 1
Registered: ‎01-22-2009

Re: subscription tracks keep malfunctioning on yps3 HELP PLEASE!!!!!

Log into Rhapsody and make sure your Mp3 is hooked up. Locate the name S3 on the left Hold Shift and control down at the sametime And right cligk with your mouse. Locate "Reset Secure Clock" Should be good to go. 
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New Member
Posts: 2
Registered: ‎01-20-2009

Re: subscription tracks keep malfunctioning on yps3 HELP PLEASE!!!!!

THANK YOU! THANK YOU! THANK YOU! Why couldn't anyone at Best Buy , Samsung, or Rhapsody tell me that? I have had to repeat this process every day or 2 but that is fine.