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Posts: 1
Registered: ‎03-05-2009

my ipod won't turn on??

i was recently downloading a game and my ipod just shut off and won't turn on? itunes won't read it or anything it doesn't charge nothing.. iv'e tryed the home button and on/off and doesn't work... i had insurance and plan on taking it back for an exchange or whatever but i lost my receipt can i still take it back or do i need the receipt??
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Registered: ‎02-12-2009

Re: my ipod won't turn on??

From your use of the "home" button I'm going to assume you have an iPod Touch. You can try to "reset" it by pressing and holding the home and power button at the same time for about 6 seconds.

 

 





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I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.