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Member
Posts: 15
Registered: ‎02-26-2009

Urgent: Compulsive restart problem, PLEASE HELP.

Help me please!!! My iPod compulivly restarts itself when I conect it to a computer. I plug it in and the iPods screen says, connected, but it does NOT appear in iTunes or in the computer in any way. After mabye 40 sec, the "connected" screen disapers and the apple logo appears. The "connected screen appears and the prosess starts over! Can anyone help me?
Member
Posts: 15
Registered: ‎02-26-2009

Re: Urgent: Compulsive restart problem, PLEASE HELP.

P.S. I bought the iPod from best buy online less than a year ago, it is a iPod G4.
Regular Contributor
Posts: 1,019
Registered: ‎02-14-2009

Re: Urgent: Compulsive restart problem, PLEASE HELP.

Sounds like you might just need to charge it. Earlier iPods had a problem with charging where they would do what yours is doing when connected to a computer while dead. the 4G iPod was one of the ones affected. Buy a wall charger for it. That should fix the problem.
Member
Posts: 15
Registered: ‎02-26-2009

Re: Urgent: Compulsive restart problem, PLEASE HELP.

I have a wall charger. It still acts up when fully charged...
Regular Contributor
Posts: 1,019
Registered: ‎02-14-2009

Re: Urgent: Compulsive restart problem, PLEASE HELP.

Try doing a soft reset. Hold down the middle and menu buttons for six seconds.

Member
Posts: 15
Registered: ‎02-26-2009

Re: Urgent: Compulsive restart problem, PLEASE HELP.

sorry, did not work, still acting up...
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Regular Contributor
Posts: 1,019
Registered: ‎02-14-2009

Re: Urgent: Compulsive restart problem, PLEASE HELP.

Then go ahead and continue with your thread in the other forum to get it exchanged.