03-31-2009 05:32 PM
I bought my ipod on Jul 31/08 and my ipod wont turn on, i tried to plug it in but its not working.
I went into best buy and they said that they cant exchange it because the 3 months for exchange is up. What do i do? i have the one year warranty
04-01-2009 04:05 PM
First, make sure it is charged
Second suggestion is try resetting it.
Hold down the menu button, and the center select button, until an apple appears, once that happens, the ipod has been restarted, and should turn on like normal.
04-01-2009 04:07 PM
04-02-2009 01:30 AM
I had the same problem before when I thought my Ipod nano suddenly wont turn on. Where do you charge it? Through USB in your pC? Was it drained of its battery completely? IT may be the cause. Try charging it externally using a wall charger or bring it to an apple store to check if it charges using an external charger as charging through USB in a PC cant recharge it if its completely drained.
If it still will not charge, then have ti checked and repaired as you are still eligible for the 1 year warrranty but not the replacement I guess.
04-02-2009 09:27 AM
@Jill75 wrote:I had the same problem before when I thought my Ipod nano suddenly wont turn on. Where do you charge it? Through USB in your pC? Was it drained of its battery completely? IT may be the cause. Try charging it externally using a wall charger or bring it to an apple store to check if it charges using an external charger as charging through USB in a PC cant recharge it if its completely drained.
If it still will not charge, then have ti checked and repaired as you are still eligible for the 1 year warrranty but not the replacement I guess.
You can take it to Best Buy and have them try resetting it.
If you are going to charge it through the computer, you'll need to make sure the computer is on.
Or you'll have to buy a wall charger.