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John-BBY
Social Media Specialist
Posts: 18,491
Topics: 3,254
Kudos: 657
Solutions: 522
Registered:
09-29-2008
Hello xXholliannXx,
Apple has a couple of support pages that you should review as regards this issue. If the iPod itself is freezing when you connect it to the computer, there are steps you can take to help resolve the problem here. If it's iTunes that's the problem, then follow the directions here for a possible resolution.
I hope this helps.
 | John|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
