Portable Audio

[sandra09]

iF I hAVE a WARRANTY PROTECTION PLAN what Can i do? can i get a new one from best buy without paying alot?????

[Aaron-BBY Retired: Social Media Specialist]

Hey sandra09,

Unfortunately, neither our Performance Service Plans (PSP’s) nor Product Replacement Plans (PRP’s) provide coverage for lost or stolen products. If you have lost your iPod there is, however, at least one thing that you can do: cancel and return your PSP/PRP for a pro-rated refund. Simply bring a photocopy of your original receipt to the customer service desk at your local Best Buy® store, and an associate would be glad to help you out.

Thanks,

Agent Aaron
Geek Squad® Community Connector
Go Ahead. Use Us.

[Nevaeva16]

I have a Product Replacement Plan for two years on my 1st generation ipod touch. I bought it December 2007 and I just recently lost it November 2008. But before I lost in in September 2008 I had to use my replacement plan to get another ipod so the serial number that is on my receipt would be different but I do have the geek squad receipt from when they gave me another one.How could I go by getting another one?? Would I be able to pay a deductible but not the full amount to get another one even though I have a two year protection plan on the ipod?? Also if there is a process to get another, which would be the best way of doing that and does Apple give a plan that does cover stolen products??

[daddyjet]

Cant Apple track a missing ipod touch because of its wifi capability?   Doesnt the black tie PRP or PSP provide a service for finding a lost ipod touch?  I would think it to be almost as trackable as the iphone

[Nokia]

No to both questions.

Unless you have mobileme, iPhones can't be tracked.

[ABomb]

Hey, some other person on these forums found an ipod on the ground!

[Nokia]

I doubt it's the same one, considering daddyjet decided to bump a thread from more than a year ago.

[ABomb]

Oh you're right. But it was funny cause i read the one about finding it first, and then i read this one.

[Ach3r0n]

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@daddyjet wrote:

Cant Apple track a missing ipod touch because of its wifi capability?   Doesnt the black tie PRP or PSP provide a service for finding a lost ipod touch?  I would think it to be almost as trackable as the iphone

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lol