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Posts: 8,748
Topics: 648
Kudos: 503
Solutions: 315
Registered:
02-12-2009
John-BBY
Social Media Specialist
Posts: 9,250
Topics: 427
Kudos: 633
Solutions: 411
Registered:
09-29-2008
Hi there Hello,
iPod batteries are not user-accessible parts. This is not to say that you cannot do it, but it is a higher risk option than professional repair. If the iPod is less than a year old and covered by Apple's warranty, the battery should be replaced at no expense. The unit can be taken to Geek Squad® for service, or you can contact Apple directly. If you have a Performance Service Plan or Geek Squad® Black Tie Protection, I’d recommend visiting your local store at your next convenience.
If you don’t have a protection plan, the battery replacement service is still available to you, but at a fee. Again, either Geek Squad® or Apple can render that service. If you have the work professionally done, you can be assured that it will be done correctly and at no risk to your product as repairs through either party are warranted against defect in materials and workmanship.
I hope this helps.
iPod batteries are not user-accessible parts. This is not to say that you cannot do it, but it is a higher risk option than professional repair. If the iPod is less than a year old and covered by Apple's warranty, the battery should be replaced at no expense. The unit can be taken to Geek Squad® for service, or you can contact Apple directly. If you have a Performance Service Plan or Geek Squad® Black Tie Protection, I’d recommend visiting your local store at your next convenience.
If you don’t have a protection plan, the battery replacement service is still available to you, but at a fee. Again, either Geek Squad® or Apple can render that service. If you have the work professionally done, you can be assured that it will be done correctly and at no risk to your product as repairs through either party are warranted against defect in materials and workmanship.
I hope this helps.
 | John|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
Dorothy-BBY
Retired: Social Media Supervisor
Posts: 6,827
Topics: 130
Kudos: 18
Blog Posts: 8
Solutions: 279
Registered:
09-29-2008
As strange as this may seem, about a year ago my 15 year old washed her iPod in our front loader. It was totally dead, and you could see a water mark on the screen. She kept it because it was engrave, and of course, she was devastated, and I bought her a new one. Two weeks ago she lost her new one, and dug out her old, waterlogged one. Suprise...it worked fine! The screen is not viewable but she is able to listen to music. I don't know how it started working again, but it really surprised me!
Just thought I would share!
Dorothy
Community Connector
Best Buy® Corporate
| Dorothy|Social Media Supervisor | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
Posts: 8,748
Topics: 648
Kudos: 503
Solutions: 315
Registered:
02-12-2009
