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Galliardox
Posts: 1
Registered: ‎07-10-2017
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Can I get Bose QC35 replacement cable?

‎07-10-2017 10:14 PM

I've bought new Bose QC35 on Christmas, one month ago a small tear appeared on the cable near it's end. Yesterday it stopped working. I went to Bose official website, it says that the cable I need will be available in 2-3 weeks, so I want to know: can I get a new audio cable for my headphones from BestBuy? It is not listed on a website tho.

 

P. S. I don't have GS protection.

P. S. S. The cable from Soundlink AE II should work.

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Maria-BBY
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Registered: ‎10-10-2012

Re: Can I get Bose QC35 replacement cable?

‎07-12-2017 03:42 PM

Hello Galliardox,

 

Welcome to the forum. I use my over the ear headphones a lot so I can understand not being able to use them for 2 - 3 weeks until the cable that tore is available for your Bose. I'm sorry to hear this has happened to you.

 

Sadly we do not have the cable available. You would need to purchase it through the manufacturer at this time. 

 

Thank you for posting here on the forum, 

Maria|Social Media Specialist | Best Buy® Corporate
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