11-13-2008 11:23 AM
11-14-2008 01:36 AM
02-07-2009 12:46 AM
You may have already resolved this issue, but the same thing happened to my 80gb Zune around the same time. Because it was still under the one year Microsoft warranty, I called the customer service number. After a few minutes of troubleshooting, they created a repair order for replacement of the unit. They just sent me an empty box with packing and labels to send my dead unit to them. Once they received it, they sent me a new unit - no questions asked.
If you haven't resolved it, you may want to give them a call...good luck