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Posts: 15
Registered: ‎11-26-2014
Accepted Solution

reward certificate

I return the item on 7/11, but the reward certificate still has not been refund. Please help


Thank you

Posts: 12,198
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Registered: ‎01-03-2013

Re: reward certificate

Hello, 921881513, 


Welcome back to the forum and thank you for reaching out to us regarding your My Best Buy reward certificate. We do our best to ensure the returns process is smooth and simple. Generally speaking, certificates are credited in just a few days, as mentioned in the post below. As it seems it is beyond this time frame, I would be happy to look further into this with you. Please keep an eye on your inbox in the top right corner of the page for my private message. 


Return or Cancellation - Where is my reward certificate?



Tasha|Social Media Specialist | Best Buy® Corporate
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