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Posts: 12
Registered: ‎03-05-2016

missing points

 I did 17 reviews on items i bought and i didnt see one point for the reviews since it asked me to and get 25 pts per review. how long does it usualy take to get  the points?

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Posts: 10,784
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Registered: ‎01-03-2013

Re: missing points

Hello PeteLaFramboise - 

Welcome to the forum and thank you for reaching out to us! It's fantastic to hear you reviewed so many of your recent purchases. This feedback is a great way to share your thoughts on the items so that other customers may take it into consideration before making a purchase for themselves. 

With that said, these review bonuses are limited to 200 points (8 reviews) per calendar year. Review points are typically awarded within 15-20 days of your review, the same as other purchases. These details can be found here. It sounds like you may have received one of our general marketing emails suggesting you write a review, reminding customers of the bonus they may receive. If you've reached this limit though, no points would be awarded for your reviews.

I know this may not be the news you were hoping for, but I hope it clarifies your experience. If you have any other questions, please feel welcome to send me a private message. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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