03-31-2020 01:34 PM
Hi there, nkted89,
Thank you for connecting with us here on the forum. I understand that you desire to part ways. While we are always sad to see our customers go, we respect their decision to do so. Please know that while we can cancel My Best Buy memberships, BestBuy.com profiles cannot be deleted and may only be retired after a prolonged period of inactivity. In order to further assist you, I'll be sending you a private message to gather some additional information. Please keep an eye on your inbox in the top right corner of the page.