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Posts: 1
Registered: ‎03-12-2018

customer support/ email?

I have tried several times to call the support number and I keep be disconnected.

So how do i get ahold of support so I can change my name on account if theres no email either?

 

Feeling irritated!!!

 

 

 

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Posts: 738
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Registered: ‎10-03-2017

Re: customer support/ email?

Hello bizzyb17,

 

I sincerely apologize for any frustrations you may have faced. Changing the name on your account is generally a very simple process and you need not worry about emailing us as I should be able to assist you here. 

 

I should advise you that this process should be pretty straight-forward as long as the accounts ownership is not being changed or altered in any way. Nonetheless, I will be following up with you using our private messaging system in order to keep your account details private. Please note a pending notification on the top right of the forums page with additional steps to continue with your request.

 

Best,

David|Social Media Specialist | Best Buy® Corporate
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