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New Member
Posts: 2
Registered: ‎02-28-2019
Accepted Solution

Wrong phone number on member ID

can't sing in using member ID provided at store because the phone number must have been typed wrong.
Posts: 2,152
Topics: 41
Kudos: 371
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Wrong phone number on member ID

[ Edited ]

Hello JmA97,

 

Welcome to our community.  Ensuring your information is up-to-date is always a great idea for any online account.  It can be real pain to try and take advantage of any sort of account-exclusive offers if you're not able to access your account to being with, though, so I'm glad you reached out to us for help with this.  I'd be happy to take a peek at your My Best Buy™ membership and ensure everything is accurate in our systems. 

 

In order for me to get started, I would just need for you to send me a private message that includes the below information.  You can send me a private message by signing into the forum and selecting the blue button in my signature labeled "Private Message".

 

Full name

Email address

Correct phone number

Current, incorrect phone number

Shipping address

Member ID

 

How do I update my My Best Buy™ information?

 

I look forward to hearing from you.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎02-28-2019

Re: Wrong phone number on member ID

I don't know the mistypes phone #, that's the only reason for this post.
Posts: 2,152
Topics: 41
Kudos: 371
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Wrong phone number on member ID

Hi JmA97,

 

No worries; I should still be able to locate your account if you can send me a private message with all of the other details listed in my previous message.

 

Thanks,

Sam|Retired Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!