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Posts: 1
Registered: ‎07-16-2018

Wife's purchase with card not showing in account purchase list?

So, I have one Best Buy account, with a Best Buy credit card, and they sent a 2nd card back when we set it up with my wife's name on it. They both are the same account, just she has one with her name lol.

She just purchased a laptop and a few other things with her card, and they do not show up on the BestBuy website when I look at my purchase history.

Is there something I can do (or an employee) to link it to my account?

Also, when I write reviews, how do I get it to show "verified purchase"? If I bought it, I want the review to state so Smiley Happy

 

Thanks in advance!

Posts: 575
Topics: 23
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Solutions: 37
Registered: ‎11-30-2015

Re: Wife's purchase with card not showing in account purchase list?

Hello, WadeShuler,

Thanks for making your first post, here on the Best Buy Forums!

It's understandable that you would like to keep track of your purchases and ensure that you're receiving any points that you may be entitled to. At this time, My Best Buy rewards accounts are for individual use only. In most cases, when a credit card account is opened, there will be a primary account holder and a secondary authorized user. When this happens, there will usually be two rewards accounts, and the purchases should show up under the account associated with the card and My Best Buy account was used. As My Best Buy accounts are currently for individual use, we would not be able to link your account to your spouse's account.

This also comes into play for reviews. When a purchase is linked to the My Best Buy and BestBuy.com account used to place an order, any reviews for that purchase would show up as a verified purchase.

 

Those were some great questions! If you think of any others, please don't hesitate to send them over. We're always happy to help out.

 

Regards,

Fey|Social Media Specialist | Best Buy® Corporate
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