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Posts: 1
Registered: ‎05-31-2021

Whenever I try to use my BB Visa reward, I get "It looks like you're not eligible for this offer"

I have an email for 10% off a purchase, but when I click the link I get, "It looks like you're not eligible for this offer". How can I get this resolved?

Posts: 2,103
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Registered: ‎07-06-2009

Re: Whenever I try to use my BB Visa reward, I get "It looks like you're not eligible for this of...

Hello, serv0,

 

Thanks for reaching out about your My Best Buy offer. I can understand saving any amount that you can on a purchase, can really help, and not being able to get that coupon activated certainly does make it difficult. 

 

I'd be happy to look into this with you to see what is going on. I'm going to send you a private message with some additional information regarding this, so please be on the lookout for that. To check your private messages, you can click the envelope icon in the upper right corner of the forums, while you are logged in. 

 

Sincerely,

 

 

Melissa|Senior Social Media Specialist | Best Buy® Corporate
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