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Regular Member
Posts: 35
Registered: ‎10-24-2014
Accepted Solution

Visa 8% Grocery Promotion 5/1 - 5/16

Hi,

 

I activated and completed the requirements for the Visa 8% back in rewards on grocery purchases between 5/1 and 5/16. From what I can tell these points shoud have posted by now but I have not received them.  

 

Thanks for any help.

Posts: 1,592
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Kudos: 264
Solutions: 73
Registered: ‎11-23-2018

Re: Visa 8% Grocery Promotion 5/1 - 5/16

Hey, mmalto!

 

Thanks for reaching back out on our forum for support. It's always great to earn extra points, and 8% back is a pretty great promotion! I can understand wanting to follow up on this reward and see what might be going on with it. I'm happy to do what I can to help.

 

Typically, your base points and 2% grocery bonus will post with the Visa statement points, while the remaining 6% will post as a separate line in rewards/points history. If you'd like, I can take a closer look at your account to verify this.

 

To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 35
Registered: ‎10-24-2014

Re: Visa 8% Grocery Promotion 5/1 - 5/16

Thanks for the quick reply.  After digging down a little deeper I found that the points did indeed post.  I expected to see the posting date after the promotion ended but they retroactively posted to the original promotion start date.

Posts: 80
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Registered: ‎10-19-2020

Re: Visa 8% Grocery Promotion 5/1 - 5/16

Hello, mmalto!

 

Thank you for reaching back out!  We're glad to see that the points did in fact go through. Allison is out of the office, but I will pass on the good news.  If you have any other questions, please feel free to let me know.  Otherwise, have an awesome rest of your day!

Caleb H|Social Media Specialist | Best Buy® Corporate
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