05-19-2020 01:28 AM
05-19-2020 01:30 AM
05-19-2020 05:07 PM
I replied to your original post on page two of this thread. Please give it a read and send us a private message with your details if you still need help logging into your rewards account.
05-21-2020 01:50 PM
I have tried multiple times to log in to my account online for various reasons but I am always asked to provide my email for a verification code. I have entered my email over 10 times and the code has never been sent. I have looked in my junk mail folder, confirmed my best buy account number, and looked through previous emails to verify that I do not have multiple emails for a singular account. How can you fix this.
05-21-2020 04:48 PM
Good afternoon, Jason,
Welcome to the Best Buy forum.
Please take a minute or two to read over our responses in this thread, as well as the FAQ included below.
05-22-2020 12:16 PM
I am unable to log in to my best buy account. It indicates that it has sent a verification code. No code has been received. I checked junk mail no code received. It has been over an hour. I tried on 2 different browsers and still no code has been received. How do I go about getting a verification code and updating my password.
05-26-2020 12:43 PM - edited 05-26-2020 12:45 PM
Greetings, Whatnow, and welcome to the Best Buy forum,
Please see prior responses, and the FAQ below, for instructions on how to proceed.
06-05-2020 07:52 AM
I have to admit I have tried the same things. Nothing appears from BBY in my e-mail account. I've called BBY support to no avail. I've tried multiple devices and OS and browsers and have cleaned the cache out from all of them. Any support here would be greatly appreciated.
06-08-2020 02:18 PM
I have been trying to sign in my best buy account via Google Chrome, but i can't sign in.
I can't even reset password through Google Chrome.
Always "Sorry, something went wrong. Please try again." pops up.
I cleared all cashes and history and even changed my password (through my phone).
I also did all steps for it with one of bestbuy customer service when I was talking with them via phone together.
However, she couldn't even do that.
I only can sign in with my cellphone or Safari.
How can I fix this issue?
06-11-2020 06:15 PM
Good evening, COBHC,
Welcome to the Best Buy forum, and thank you for connecting with us.
Please take a moment to read over our prior responses in this thread, along with the FAQ below, and send us a private message with your details.