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Posts: 1
Registered: ‎01-21-2021

Verification Loop

Every time I go to verify my account to update my payment method for my order, I get into a loop of constanly verifying my account. Whats going on?

Posts: 1,308
Topics: 61
Kudos: 238
Solutions: 52
Registered: ‎11-23-2018

Re: Verification Loop

Hey, GeoRexer!

 

Thanks for joining our online community and posting for support, although I hate to hear about the issue you're having. I know how important it is to be able to place orders while logged into your account, and I can imagine how frustrating it must be to have to continue to verify your account. I'm happy to do what I can to help.

 

Please send me a private message including your full name, email, and phone number so I can look into your account further. You can find the blue option to message me to the right of my name below.

 

Having trouble logging into your My Best Buy/BestBuy.com account?

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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