01-21-2021 01:09 PM
Every time I go to verify my account to update my payment method for my order, I get into a loop of constanly verifying my account. Whats going on?
01-25-2021 09:31 AM
Thanks for joining our online community and posting for support, although I hate to hear about the issue you're having. I know how important it is to be able to place orders while logged into your account, and I can imagine how frustrating it must be to have to continue to verify your account. I'm happy to do what I can to help.
Please send me a private message including your full name, email, and phone number so I can look into your account further. You can find the blue option to message me to the right of my name below.
Having trouble logging into your My Best Buy/BestBuy.com account?
All the best,
|Allison|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support