Points, Policies & Certificates

[GeoRexer]

Every time I go to verify my account to update my payment method for my order, I get into a loop of constanly verifying my account. Whats going on?

[Allison-BBY Social Media Specialist]

Hey, GeoRexer!

Thanks for joining our online community and posting for support, although I hate to hear about the issue you're having. I know how important it is to be able to place orders while logged into your account, and I can imagine how frustrating it must be to have to continue to verify your account. I'm happy to do what I can to help.

Please send me a private message including your full name, email, and phone number so I can look into your account further. You can find the blue option to message me to the right of my name below.

Having trouble logging into your My Best Buy/BestBuy.com account?

All the best,