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Posts: 1
Registered: ‎08-16-2015

Unable to use Mystery Offer

I guess you can throw my hat into the pile of people unable to use the 10% off Mystery offer.

Posts: 4,805
Topics: 50
Kudos: 491
Solutions: 293
Registered: ‎11-29-2016

Re: Unable to use Mystery Offer

Good afternoon, TheChrisGlass,


Welcome to our forums.  It sounds like you’ve done your research before posting here on our Support Forums, and as you can probably tell, you’ve come to the right place for help with the issue you’ve run into.


The cause of the issue you’ve described can vary, so I’d like to take a closer look into this coupon, and see what options might be available, however, I’ll need some additional information from you in order to do so.  If you could use the blue “Private Message” button in my signature to send me:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your My Best Buy Member ID

This should be enough for me to begin my research.  As mentioned, be sure to use the blue “Private Message” button in my signature, and if you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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