10-02-2021 03:33 AM
I've attempted using the code I recieved in my email after signing up for a best buy store credit card and have been unable to use it.
I choose my best buy credit card in the payment options, then enter and apply my code. However, all it says is "Sorry, we didn’t recognize this promo code. Please make sure it’s valid and not an in-store only promo."
I've tried many different products and the code fails every time.
10-05-2021 12:49 PM
Hi there, daffy,
Welcome to our community forums and thank you for taking the time to reach out to us regarding this promotion. Getting 10% off a purchase is a great deal, I know if I were in your shoes I would want to make sure I got this added to my next purchase. I appreciate you letting us know about this error and I'd be glad to see how I may be able to assist you with this.
To get started, I'd like to review your My Best Buy account to ensure that there aren't any errors on our side preventing you from redeeming this. I will need to gather a bit more information to do so and will be sending you a private message shortly.
You can check your inbox by clicking on the orange envelope in the top right corner of your screen after logging into your forum account. I look forward to hearing back from you!