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Regular Member
Posts: 37
Registered: ‎10-24-2014
Accepted Solution

Unable to issue Rewards Certificates

Hi,

 

I cancelled an order where I used several rewards certificates.  I can see that all of the points are fully back in my account and available, but when I try to issue certificates to place a new order I get the following message:  

 

"We're sorry, we're unable to issue a reward certificate."

 

Any help would be appreciated as I am looking to place and pickup the order today.

 

Thanks.

 

 

Regular Member
Posts: 37
Registered: ‎10-24-2014

Re: Unable to issue Rewards Certificates

It finally allowed me to issue the certificates so please ignore this post.