Points, Policies & Certificates

[RedDevil]

Never registered before and i checked none of my emails are registered either so it's probably someone using my phone number as i keep getting htis error:

Sorry, there was a problem creating your account.
Please review your info and try again.

Verified with everything else i could except phone number and i'd appreciate any help.

[AndrewB-BBY Social Media Specialist]

Hi there, RedDevil,

Welcome to our community forums and thank you for writing to us regarding this My Best Buy account. I know that most of my shopping is done online so I can imagine how frustrating it would be to encounter this error. I'd be glad to see what we can do to best assist you.

I do have a few questions about how you are accessing our website. Do you use a VPN or ad-blocker? Which internet browser are you using? It's it default language set to English?

I look forward to hearing back from you so I can continue to review this for you.

[RedDevil]

Yeah turns out the ad-blocker was the reason. Got it resolved and created an account now. Thanks.

[AndrewB-BBY Social Media Specialist · Accepted solution]

Great, RedDevil!

I'm very happy to hear that. Please let us know if we can ever be of assistance in the future!

Regards,