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Posts: 1
Registered: ‎03-01-2022
Accepted Solution

Unable to create account

Hello, I'm getting the "Sorry, there was a problem creating your account.
Please review your info and try again." notification when I try to make an account.


I have tried using incognito mode, a different browser, and clearing cache nothing works. I know I don't have a previous account.

Posts: 299
Topics: 7
Kudos: 48
Solutions: 16
Registered: ‎11-08-2021

Re: Unable to create account

Hello, elefun_93,


Thank you for creating a profile here on the Best Buy Forums. Welcome to this great platform! I can absolutely see where you are coming from here, as I would be looking for some support if I was unable to create an account as well. First, please check if you are using a VPN, non-English internet browser, ad-blocker, or cookie-blocker, as these can sometime cause issues.


If you are still having trouble after doing so, please send me a private message with your full name, email, and phone number so I can take a look.



Aaron G|Social Media Specialist | Best Buy® Corporate
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