03-22-2022 07:17 PM
Trying to apply my reward ceriticates to purchase Elden Ring Windows Digital and I get the error "Sorry, but reward certificates can’t be used to buy gift cards or specialty items."
According to this page, reward certificates can be used to purchase digital downloads.
03-23-2022 08:03 AM
Hello, Martinez941, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Having issues placing an order online is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:
SKU Number for the item you are trying to purchase
I'll keep an eye out for your message.