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Registered: ‎08-19-2021

Trying to change email and not getting Verification Code to new email.

I am trying to change the email in my account and I am not getting the verification email.  The existing email gets verifications so i know it is not the browser etc....

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Registered: ‎10-10-2012

Re: Trying to change email and not getting Verification Code to new email.

Greetings, attomic, and welcome to the Best Buy forum,


It's never a bad idea for a member to make sure the details tied to their rewards account are up-to-date, as it can help prevent potential verification issues when attaching a purchase for points or even when trying to pick-up an order.  I've moved a few times since first enrolling in the rewards program 10+ years ago, and after each move, I had to update my own rewards account.  You should be able to update some of your own details on under Account Settings; however, I'd be happy to make sure your rewards account is up-to-date.  Please send me a private message with the details listed below, by clicking on the blue button in my signature, and I'll take a closer look at your rewards account.



Phone #
Mailing address

Email address (old and current)


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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