06-26-2022 06:11 PM
06-26-2022 09:10 PM
It's a sinking ship at #worst buy. They went from my first choice in electronic purchases to dead last when they took my elite plus away from me. I will not pay for total tech membership.
Your best bet is to find something you want and cash in those certificates before they expire. I know you could use multiple certificates on a single transaction. That may have changed since they dropped elite & elite plus.
06-26-2022 09:33 PM
I'm sure someone will copy and paste a policy in response or give the same tried and true answer about listening to this feedback and taking it in to consideration and so on so not really sure why I bothered to say anything but had some time and remember places like Circuit City, Tweeter, CompUSA and HiFi Sales and thought to ask before you maybe head in that direction.
Even worse, posts like this just get ignored or deleted. Radio silence this whole time, even when people have actual questions about it. The mods haven't acknowledged any criticism of the rewards program change since it was announced back in March and somehow seem oblivious to it, based on the response to this post.
You should be able to use multiple certificates as long as the value doesn't exceed the purchase's subtotal (i.e. 42 $100 certficates and one $95 certificate for a $4299.99 item), it'd probably be easier to keep track of them if you do it as an online order though.
06-27-2022 11:18 AM
Hey there, DJPie213,
Thanks for reaching back out via our community forums. I regret to hear you are facing an issue with your reward points, and I can understand how frustrating that may be. I would love to take a further look into this for you and answer any additional questions you may have. Can you please send me a private message with your full name, telephone number, email address, and order number? I look forward to speaking with you soon.
|Jacob W|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
07-03-2022 09:28 AM
As an Elite Plus member also, I'm confused by Best Buy's actions.
It wasn't long ago that Best Buy was in dire straights financially. They seemed on the verge of bankruptcy. Then they turned things around and things seemed great. They bought Magnolia Audio and openned Magnolia high end audio stores in their stores. I actually spent about $6k in Magnolia.
Now things are headed back down...why? You did away with the Elite and Elite Plus member programs essentially eliminating your high spend customer benefits and now you are closing down Magnolia audio. Why is your company so poorly run?
07-30-2022 03:54 AM