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Registered: ‎11-20-2021

Sorry, something went wrong. Please try again.

Can't create an account or sign up with my google account, cuz it keeps showing "Sorry, something went wrong. Please try again."

Tried different browsers, Chrome, and Edge, same

Posts: 3,118
Topics: 37
Kudos: 100
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Registered: ‎10-19-2017

Re: Sorry, something went wrong. Please try again.

Hello, Yuanzhu,

 

Welcome to the Best Buy Forums!

 

I appreciate you taking the time to join and write us regarding you having issues creating a My Best Buy account. We definitely want to see you enrolled in our program and earning rewards for your purchases! Are you using a non-English browser? Sometimes that can create an issue.

 

I will be sending you a private message shortly following up on this situation. Please check your inbox for my message, which can be accessed by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

 

Kind regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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