11-20-2021 07:06 PM
Can't create an account or sign up with my google account, cuz it keeps showing "Sorry, something went wrong. Please try again."
Tried different browsers, Chrome, and Edge, same
11-21-2021 04:29 PM
Hello, Yuanzhu,
Welcome to the Best Buy Forums!
I appreciate you taking the time to join and write us regarding you having issues creating a My Best Buy account. We definitely want to see you enrolled in our program and earning rewards for your purchases! Are you using a non-English browser? Sometimes that can create an issue.
I will be sending you a private message shortly following up on this situation. Please check your inbox for my message, which can be accessed by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Kind regards,
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