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Recognized Member
Posts: 207
Registered: ‎03-03-2015

Rewards Certificates and PSN Cards

So, I have about $200 in my points banking for rewards, and recently with my GCU expiring, I have made the switch to entirely digital purchases.  However, now I cannot use my Rewards certificates to purchase PSN credit due to it being classified as a Gift Card.  I was curious as to why this is, and furthermore, will there be any changes in the future to re-allow Rewards members to use their certificates to purchase digital currency.  I spent well over $8,000 last year with Best Buy and accumulated points with the intention to use them to buy PSN, and sadly now I am stuck with all that money sitting there and nothing to buy.

Any info is appreciated.

Posts: 7,184
Topics: 116
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Registered: ‎12-23-2016

Re: Rewards Certificates and PSN Cards

[ Edited ]

Hi, SpraykwoN,


Welcome back to the forums, and thanks for being an Elite Plus My Best Buy member.


I can totally understand wanting to get a PSN gift card with those My best Buy certificates. Physical games take up a bunch of room, so buying digital can be preferable in some cases. 


We updated our My Best Buy Program Rules a little over a year ago to make that change excluding Point Of Sale Activation cards. All details behind that decision are internal to Best Buy, so I won't be able to share them. While I appreciate your feedback on this change, I do not anticipate another change of course on this going forward. 


I hope that you're able to find a physical product to spend those certificates on.


Please let me know if I can help out with anything else.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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