08-03-2022 08:26 AM
Hello, thank you for reaching out to us here on our Forums although I wish it was under better circumstances. Best Buy rewards are one of the best parts of the shopping experience. If I couldn't use my rewards, I would have an alarm too so I can understand your how you feel. I'd like to look into this matter for you and see if I can find a resolution. If you please, send me a private message your full name, phone number, and email to get started. To send a private message simply click the blue button to the right of my signature.