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Posts: 2
Registered: ‎12-05-2018

Reward certificates not refunded into my account



I would like to ask when my certificates I used for previous purchases will be refunded as it has been couple of days since I made the return.


Thank you,


Posts: 11,219
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Registered: ‎01-03-2013

Re: Reward certificates not refunded into my account

Hi Eric, and welcome to the forum! 

Whenever making a return or cancelling an item, I know I'm pretty watchful to ensure I receive the appropriate refunds. As you can see from the post below, certificates are typically returned within just a few days. 


Return or Cancellation - Where is my reward certificate?


As you mentioned it's already been a couple days, I would be delighted to take a closer look at your membership. Please keep an eye on your inbox in the top right corner as I will be sending you a message shortly. 


Tasha|Social Media Specialist | Best Buy® Corporate
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