10-11-2020 05:29 PM
Hello. I went to use my $5 Rewards certificate, and saw that it expired yesterday, October 10. I wanted to use it before it expired, but was too late. Missed it by one day. Is there any solution, or are the certificate and points gone forever?
Solved! Go to Solution.
10-13-2020 12:26 PM
Good afternoon, EddiC,
Welcome back to our community forums. As a My Best Buy member myself I know I would want to take advantage of any My Best Buy certificate that I received. I would be glad to give you some more details on what options are available.
Generally, certificates are valid for 60 days from the date they are issued unless otherwise noted. Once a certificate has expired we are unable to reissue it.
With that said, I would be glad to make sure you are receiving email notifications when these certificates are issued by reviewing your My Best Buy account in closer details. I'll be sending you a private message with some more details.
You can check you inbox by clicking the orange envelope in the top right of your screen. I look forward to hearing back from you.