Points, Policies & Certificates

[freemand]

I received a bonus rewards certificate of $50, according to the email I got today. This was from a BestBuy credit card usage promotion. I clicked on it to activate and it says I have no rewards certificates available.  How can I get this to work?  

[Tasha-BBY Social Media Specialist]

Hello freemand, 

Welcome to the forum and I apologize for our seriously delayed reply! I'm glad to hear that you participated in one of our Best Buy Credit Card offers, and received a reward certificate from it. It sounds like you may have more than one membership though, as you attempted to access the reward and received the error you mentioned. 

I understand by now though you've likely sought assistance through one of our other channels to resolve this issue. If not though, please do not hesitate to reach out and we'll be delighted to review this further with you to see how we may help! 

Sincerely,