07-22-2019 05:47 PM
Welcome back to the forums. I know I have had that happen to me before, so I can understand your disappointment here.
Under our My Best Buy Terms, certificates are typically valid for up to 60 days unless otherwise noted. This expiration date is generally reflected on the certificate if printed, as well as on BestBuy.com, and in the email notification that a certificate has been issued. You can check out more details in our FAQ here.
I see that you also sent in a private message about this. I’ll shortly be replying to that message to follow up on some more details specific to your situation.