08-07-2021 05:31 AM
I'm an elite member and was just auto-issued $20 certificate with 60-day exipration.
Can I make this certifcate go back to my points since I don't expect to use it in near future.
08-07-2021 01:01 PM
Hello there, Yuanchih!
Thank you for reaching out about this and bringing it to our attention! This is totally understandable. I can absolutely help out with this! Because you're an Elite member, as well, I can help turn on Point Banking so this doesn't happen in the future. To get started, could you please reach out to me directly through a Private Message and verify your full name, phone number and email address? Then, we can get started!
You can find the Private Message button to the right of my name down below. I look forward to hearing back from you!