03-08-2023 01:55 PM
03-08-2023 02:58 PM
Thank you for taking the time to reach out to us on Forums about your situation.
Here we can provide assistance with any question or situation that you may have. Missing points on a transaction is not great and I understand your frustration with your situation. I would like to provide support for your situation and see what happening. Before I can provide support, I do need to confirm your information in order to take a look into your account. When you can, please reach out to me via private message and include the information below. Once I receive your information, I will be able to take a look into the situation and see what happened.
In addition, I do want to let you know on March 20th, these Forums will no longer be available, in the future please reach out to us on Social Media or on our Support Page. Please let us know soon.
|Riley|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support