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New Member
Posts: 2
Registered: ‎12-22-2020

Remove a person from my rewards account.

I'm an employee, and I've noticed that an account was recently added to my rewards and would like them removed. I'm now getting generic spammy emails since the additional persons was added. I'm not aware of who they are and have no relation to them.


Smiley Happy Once reached out to, I can prove my persons.

Valued Contributor
Posts: 1,998
Registered: ‎02-07-2011

Re: Remove a person from my rewards account.

Huh? Pretty sure only one person is allowed per account. Can't you log in and make sure you have your correct email and change your password?
New Member
Posts: 2
Registered: ‎12-22-2020

Re: Remove a person from my rewards account.

[ Edited ]

The account added on used my own phone number, which hasn't been associated with that person - ever, to my knowledge. It used their personal address, and had my work email - {removed per forum guidelines}. That's my concern. As an autotechnician, I don't recognize this person nor have I worked with them - but recently they've shown up on my account when I was looking.

Posts: 1,133
Topics: 52
Kudos: 216
Solutions: 45
Registered: ‎11-23-2018

Re: Remove a person from my rewards account.

Hello, capsfanguy, and welcome to our online community!


Thank you for posting on our forum for support. It's always important to have your account in order, and I'm glad you reached out about additional contact information that might have been added to yours. I understand the concern this also may cause, and we suggest updating your My Best Buy account password to be safe. 


I'd like the chance to pull up your information in our system and see how I can assist. To start, please send me a private message including your full name, email, phone number, and My Best Buy member ID. You can find the blue option to message me to the right of my name below.




Allison|Social Media Specialist | Best Buy® Corporate
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