06-30-2020 07:46 PM
Hello, I am wanting to exchange an item I purchased, for another I made with the birthday coupon. Would it be possible to reissue so I could do this online? Or is this something I could do at my closest store?
07-05-2020 11:19 AM
First of all, happy birthday and thank you for reaching out regarding your birthday coupon! It's always exciting to receive and redeem this coupon. With that said, I understand you may have redeemed it on a product you now plan on exchanging, and wish to apply the coupon to the new product. Please know that our birthday coupons are one-time use, and would not be able to be reissued or transferred, even during an exchange. I know this may not be the news you were expecting, but I hope this can let you know what to expect during your exchange. Should you have any other questions, please feel welcome to review the article below or let me know.