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Posts: 1
Registered: ‎08-20-2021

Recent in-store purchases not showing on account


I purchased several items from local best buy store recently and my recent purchases are not showing on my bestbuy account. I provided my number during checkout but I did not get any email for the receipt or proof of purchased.

Posts: 109
Topics: 1
Kudos: 24
Solutions: 14
Registered: ‎10-19-2020

Re: Recent in-store purchases not showing on account

Hello there!


Thank you for taking time to write to us about this and welcome to our Forums! I would be the exact same way in this. Aside from getting the rewards themselves, I just like to have everything under my account in case I need to find it later. So, I do understand where you're coming from here. I can take a look and see if it somehow was attached to your account. If not, I can try adding it on. 


To get started, could you please reach out to me through a Private Message and verify your full name, phone number and email address? You can find that button to the right of my name down below.


I look forward to hearing back from you!

Caleb H|Social Media Specialist | Best Buy® Corporate
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