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New Member
Posts: 1
Registered: ‎04-18-2021

Received suspicious email

Hello, I have recently recieved a email for My Best Buy. It says "Thanks for signing up and welcome to My Best Buy". I didnt sign up for anything and I am worried. My Best Buy account is linked with a completely different email. The email I recieved has my name on it. I dont know where to go to help find out information on this issue.  Any advice is appreciated.

Posts: 6,036
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Registered: ‎08-21-2017

Re: Received suspicious email

Hello, BanginBill,

 

Thank you for reaching out to us here on our community forums. I know an email regarding an account I didn't create would make me a bit concerned. I'd be happy to help you review this to see if I can help clarify what is going on.

 

Is it possible that a friend or family member may have used your name and email address to make a purchase? Have you seen any charges to your bank account or credit card that are unfamiliar? If you'd like, I can review this account for you.

 

I will need to gather a bit more information to start this process. Can you please send me a private message that includes your:

 

Full name

Email address

Phone number

 

You can send me a private message by clicking the blue button at the end of my signature below. I look forward to further assisting you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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