04-18-2021 01:40 AM
Hello, I have recently recieved a email for My Best Buy. It says "Thanks for signing up and welcome to My Best Buy". I didnt sign up for anything and I am worried. My Best Buy account is linked with a completely different email. The email I recieved has my name on it. I dont know where to go to help find out information on this issue. Any advice is appreciated.
04-18-2021 01:41 PM
Thank you for reaching out to us here on our community forums. I know an email regarding an account I didn't create would make me a bit concerned. I'd be happy to help you review this to see if I can help clarify what is going on.
Is it possible that a friend or family member may have used your name and email address to make a purchase? Have you seen any charges to your bank account or credit card that are unfamiliar? If you'd like, I can review this account for you.
I will need to gather a bit more information to start this process. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the end of my signature below. I look forward to further assisting you.