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Posts: 2
Registered: ‎07-26-2019

Re: scam - I bought too much from Best Buy

Logged in today and had same issue. Account canceled due to reseller. I have never resold anything. Thanks Best Buy.
Posts: 8,342
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Registered: ‎10-10-2012

Re: scam - I bought too much from Best Buy

Hi, someguy79,

 

Thank you for taking the time to register for the forum and connect with us!

 

While one of the more common reasons a member will have their rewards account cancelled is due to reselling, there are a variety of others that could also potentially result in the same ending.  Another could be by exceeding the limit of three copies of a single gaming title per platform per member per year, as mentioned in the terms of the Gamers Club Unlocked (GCU) membership. That specific term may require multiple violations before action is taken.  Please keep in mind though that Best Buy does reserve the right to cancel a rewards account if reason is found to do so.

 

Please feel free to send a private message here if you have any questions about your rewards account or questions about the My Best Buy™ program, and we will see what we can do to further assist.  We would just ask that you include the information listed below so that we can pull-up your rewards account.

 

Name

Phone #
Email address

 

My Best Buy™ & GCU Terms

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-26-2019

Re: scam - I bought too much from Best Buy

Nope never did that, never bought more than one video game. Always nice to have reward account over 10 years just disappear b/c the company felt like it with no answer is in why.
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Posts: 8,342
Topics: 351
Kudos: 129
Blog Posts: 0
Solutions: 498
Registered: ‎10-10-2012

Re: scam - I bought too much from Best Buy

I would be happy to take a closer look at your rewards account if you were to send me a private message by clicking on the blue button in my signature.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!