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Posts: 1
Registered: ‎06-25-2020

Re-issue Reward Certificate same day

Hello,

 

  I made a purchase today for a special deal of the day. I used a $20 reward certificate. 

 

  However, now I want to cancel that order, and reorder the same item WITH additional item to qualify for 12 month financing. Is there a way for me to get the reward re-issue same day after I cancel the first order?

 

Thank you,

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Posts: 12,468
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Registered: ‎01-03-2013

Re: Re-issue Reward Certificate same day

Hi there, leo832, 

 

Welcome to the forum, and thank you for reaching out regarding your Deal of the Day order you were able to use a $20 My Best Buy certificate on! I know how exciting redeeming rewards can be, but even more so when you can combine the rewards with our financing offers on our My Best Buy Credit Card. 

 

After cancelling an order, while customers may see the rewards credited pretty quickly, as mentioned in the post below, it can take up to a few days for them to post. Were you able to cancel the order and replace it with financing as you desired? 

 

Return or Cancellation - Where is my reward certificate?

Sincerely, 

 

 

Tasha|Social Media Specialist | Best Buy® Corporate
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