03-05-2021 11:12 AM
Good morning, marvinpring,
Welcome to our community forums. I know I do almost all of my shopping online and can imagine how frustrating it would be to switch internet browsers just to access one website. I appreciate you reaching out and would be glad to see how I may be able to best assist you.
Are you receiving any errors when trying to log in? Any additional details would be much appreciated. We have some troubleshooting steps here, have you been able to give these a try?
I look forward to hearing back from you so I can continue to review this for you!
03-05-2021 11:18 AM
All I get is the error of
03-05-2021 11:32 AM
Hi there, marvinpring,
Thank you for getting back to me and providing those details. I'd like to take a closer look at your My Best Buy account to make sure there aren't any problems here on our end.
I will need to gather a few more details to begin reviewing this. I'll be sending you a private message shortly. You can check your inbox by clicking on the orange envelope in the top right corner of your screen.
I'll keep an eye out for your response!