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Posts: 1
Registered: ‎12-30-2020

Re: Wrong name on account

[ Edited ]

The Name on my Best Buy account is misspelled. I don't seem to be abIe to change it.

need it changed/corrected.

 

Thanks,

Joesph A {removed per forum guidelines}

Posts: 1,133
Topics: 52
Kudos: 216
Solutions: 45
Registered: ‎11-23-2018

Re: Wrong name on account

Hello, Joseph, and welcome to our online community!

 

Thank you for reaching out to us for support. It's always important to have your My Best Buy account in order, and I can understand wanting to make sure your full name is accurate on your account. There are a couple scenarios where we can make changes/updates to the name tied to a rewards account, such as a misspelling or legal change. You won't find the option to make that sort of change/update online though; however, that is something I can help with. 

 

Please send me a private message confirming your full name, email, phone number, and mailing address. You can find the blue option to message me to the right of my name below.

 

How do I update my My Best Buy™ information?

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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